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The consumer is entitled to a period of fourteen (14) days to notify the seller to withdraw from the contract without being required to give a reason for its decision. Company H.B.C. d.o.o. after the termination of the contract shall refund all payments made (including Shipping costs to the consumer). Refunds must be made as soon as possible, but no later than thirty days after the receipt of the notification of withdrawal.
If the consumer has already received the goods, the goods need to be returned within thirty days after the termination of the contract. Returned goods received within the 14 days limit shall be deemed as a message of withdrawal. Returned goods need to be unused, undamaged and in original packaging. Returned goods must attach a copy of the original invoice that you receive when you receive the goods.The buyer has no right of return in cases where the goods were produced under strict instructions by the buyer.